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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Richard Prignoli

Richard Prignoli

November 22, 2024

5  out of  5
rating by Richard Prignoli
"Patty was absolutely amazing. Very responsive and took care of canceling my old insurance. She was texting me on weekends and late at night when I had a question. Absolutely amazing experience"
We responded:
"I'm so glad you've enjoyed your experience with us so far, Richard! Thank you so much for your kind review! Your support truly means so much to my team and me. -Patty"
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Vicki Menna

November 21, 2024

5  out of  5
rating by Vicki Menna
"Excellent customer service"
We responded:
"Thank you, Vicki! We really appreciate that! We're here if you need anything. -Patty"
Profile photo of Christine Erlwein

Christine Erlwein

November 8, 2024

5  out of  5
rating by Christine Erlwein
"I'm so grateful for Kelly and Jarod’s help finding the most competitive auto policy. Their expertise and patience were invaluable and they saved me hundreds of dollars compared to Allstate! I highly recommend their services!"
We responded:
"Thank you, Christine, for taking the time to share your experience! Kelly & Jarod greatly appreciate your kind words regarding their assistance, and they're so glad they could help you save money on your Auto insurance coverage! Welcome to the State Farm family! – Patty "
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Lazaro Bellamy

October 12, 2024

5  out of  5
rating by Lazaro Bellamy
"Patty was patient, courteous, and highly attentive to our needs. We were referred to Patty by a friend and we're extremely grateful to have her as our auto/home insurance contact. State Farm is fortunate to have employees like Patty who go above and beyond to ensure customers are happy and satisfied! - Lazaro"
We responded:
"Thank you so much for your kind words, Lazaro! It's truly a pleasure to assist you with your auto and home insurance needs. I’m glad to hear that my approach has positively impacted your experience, and I'm happy to help! You're welcome to reach out whenever you have questions or need assistance. Thank you again for your wonderful feedback! – Patty "
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Jacob Lenhart

October 11, 2024

5  out of  5
rating by Jacob Lenhart
"Patty and Jenny were fantastic! They were kind, full of information and efficient when helping me get set up with renters and auto insurance!! I would highly recommend them!"
We responded:
"Thank you, Jacob! This review really made our day! It was a pleasure for Jenny and me to assist you with your auto and renters insurance coverage. We appreciate your business and look forward to working with you for years to come! – Patty "
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Karen Santos

October 1, 2024

5  out of  5
rating by Karen Santos
"I’m very satisfied with my insurance State Farm they are very nice and very professional. I want to thank Jarod for helping me with my insurance."
We responded:
"Thank you for your wonderful feedback, Karen! I'm thrilled to hear that you’ve enjoyed your experience with our team. Jarod truly appreciates your gratitude, we’re lucky to have such a hard worker on our team. Thanks for choosing your local State Farm office in Coram, NY! – Patty "
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Ring A. Leaveo

September 28, 2024

5  out of  5
rating by Ring A. Leaveo
"I can't say enough positive words about Patty. It's refreshing to hear easy-to-understand explanations of the coverages offered. No pressure, she took her time, I didn't feel rushed to make any decisions, exactly the way insurance policy sales should be. You'd be hard pressed to find a nicer professional to do business with."
We responded:
"Thank you so much for your kind words! I truly appreciate your feedback, and your review made my day! It means a lot to me that you felt comfortable and well-informed when we spoke. I’m here to help, so if you have any more questions or need anything else, please feel free to let me know. It was a pleasure assisting you! -Patty"
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Brian R

September 26, 2024

5  out of  5
rating by Brian R
"Jarod was extremely helpful with some tricky situations with getting all the documents I needed in a timely manner."
We responded:
"We appreciate you taking the time to share your experience, Brian! Thank you for acknowledging Jarod's efforts. I'm glad he was able to help you with your documentation. If you need any further assistance, please let us know. -Patty"
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John Krill

September 24, 2024

5  out of  5
rating by John Krill
"Great experience with Jarod switching over our homeowners, auto and umbrella insurance coverage to State Farm! Highly recommend working with Jarod, very knowledgeable and professionalism."
We responded:
"Thank you so much for your wonderful feedback, John! I'm happy to hear about your positive experience with Jarod. We appreciate your recommendation and are so grateful to have you with us at our State Farm office! -Patty"
Profile photo of Caitlin Schmid

Caitlin Schmid

September 12, 2024

5  out of  5
rating by Caitlin Schmid
"Jarod from state farm helped me with getting insurance for my new car. He made it easy and was very helpful!"
We responded:
"Thank you for sharing your experience, Caitlin! I’m really glad Jarod was able to make the process simple for you! If you need any more assistance with your insurance or have any questions, feel free to reach out. -Patty"
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Kim Rhodes

September 9, 2024

5  out of  5
rating by Kim Rhodes
"I would like to share my thoughts about Jarod my auto insurance representative..He was very patient, helpful and knowledgeable..He answered all my questions and concerns. I would definitely recommend him personally to anyone who needed auto insurance.."
We responded:
"Thank you, Kim, for sharing your experience with Jarod! The shout-out means so much to him! We greatly appreciate your recommendation, and it’s wonderful to know Jarod has made such a positive impression. If you or anyone you know needs assistance, feel free to get in touch. -Patty "
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anjum raja

September 9, 2024

5  out of  5
rating by anjum raja
"She is very and very helping me I am very happy"
We responded:
"Thank you, Anjum! My team and I greatly appreciate your compliments! We're here if you need anything. -Patty"
Profile photo of Dawn Friedland-Perez

Dawn Friedland-Perez

August 29, 2024

5  out of  5
rating by Dawn Friedland-Perez
"My son was in a car accident and I spent the day yesterday making calls to plenty of different agencies. When I spoke to Jarod McGovern, he made this harrowing experience more tolerable. He spent as much time as we needed to hash through the intricacies of what needed to be done. We were on calls throughout the day and not once did he lose patience with me or give me an attitude like I was supposed to know what to do like many other organizations I had to deal with had done. I had teased him at the end of the day and told him he really was like a good neighbor! Thank you Jarod!!"
We responded:
"Thank you, Dawn! I’m so sorry about the accident involving your son. I know it’s a challenging time, and I’m relieved that Jarod was able to provide you with the support and patience you needed. Your kind words about his assistance truly mean a lot to us, and I'll make sure he sees your nice review. If there’s anything else we can do to help during this difficult time, please let us know. We’re here for you each step of the way. -Patty"
Profile photo of Emil Rivera

Emil Rivera

August 27, 2024

5  out of  5
rating by Emil Rivera
"What can I say but Yensenia? Not only did she help me with my situation but saved me a lot of money. I went for homeowners and she saved me hundreds if not thousands on my car insurance."
We responded:
"Wow, Emil! Thank you so much for sharing your positive experience! I’m thrilled to hear that Yensenia was helpful with choosing coverage that suits your needs and budget! I know she'll also greatly appreciate your praise, so thank you for recognizing her efforts! Feel free to let us know if you need anything else. -Patty"
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Papa

August 16, 2024

5  out of  5
rating by Papa
"Patty and Jarod are an outstanding professional team. They helped me move my auto insurance to State Farm. The process was seamless and I saved some money too."
We responded:
"Thank you so much for your nice feedback! Jarod and I were happy to help, and we greatly appreciate you choosing our State Farm office for your insurance needs! If you need help with anything else, please let us know. -Patty"
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Τaki

August 13, 2024

5  out of  5
rating by Τaki
"Kelly was a huge help with getting auto insurance for my car. Within no time I was able to get my car on the road."
We responded:
"Thank you so much for your feedback, Taki! It's great to know Kelly got you on the road quickly! I'll be sure to pass along your appreciation to him for you. If you need any more assistance or have questions, we're here to help. Safe driving! -Patty"
Profile photo of Joel Ricknauth

Joel Ricknauth

July 31, 2024

5  out of  5
rating by Joel Ricknauth
"Reasonable rates saved alot of money"
We responded:
"Thank you, Joel! We appreciate your positive feedback and experience with us! I'm glad we could help you choose coverage that suits your budget. Feel free to contact us if there's anything else you need. -Patty"
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Daryl T

July 24, 2024

5  out of  5
rating by Daryl T
"In my most recent search to obtain auto insurance I'm so glad that I by chance stopped in at a local State Farm office. Account Manager Jarod established my new policy with the lowest cost and best coverage I could have hoped for. Jarod answered all my questions comprehensively with kindness, courtesy and professionalism. Overall, I am grateful everything worked as it did and privileged that my insurance needs are represented by a respectful, kind and competent business person."
We responded:
"Welcome to State Farm, Daryl! Thank you so much for your kind words and for choosing our office for your insurance needs! I'm thrilled to hear about your positive experience with Jarod and how he was able to get you set up with coverage that works for you. We strive to offer personalized service that makes our customers feel respected and understood, so it's wonderful that you experienced this first-hand with him. If you ever have questions or need assistance, please don't hesitate to reach out. We look forward to serving you again! -Patty"
Profile photo of Karin

Karin

July 24, 2024

5  out of  5
rating by Karin
"I highly recommend this agency , specifically Jarod McGovern . He was very professional , answered all my questions and saved me a significant amount of money per year"
We responded:
"Thank you, Karin! We greatly appreciate your positive review and recommendation! I will be sure to pass along your thanks to Jarod. I'm so glad he's been helpful to you! We're here if you need anything. -Patty"
Profile photo of Joseph Lombardo

Joseph Lombardo

July 24, 2024

5  out of  5
rating by Joseph Lombardo
"Jenny from the Coram office was very professional...she helped me so much and was super nice! I couldn't be more happier with State Farm!!"
We responded:
"Thank you for leaving us such a nice review, Joseph! I'm thrilled to hear about your positive experience with Jenny! We're certainly fortunate to have her on our team, and it's wonderful to know you've enjoyed her service. We're here to help if you need anything else. -Patty"
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Janeen Terranova

July 22, 2024

5  out of  5
rating by Janeen Terranova
"I would like to say I am so satisfied with the work Patty, Jared, n Kelly are doing. They have been helpful and informative and patient! Thank you all 🙏🏻👍🏻"
We responded:
"You're so welcome, Janeen! Jared, Kelly, and I appreciate your gratitude very much, and we want you to know we're always happy to help! Your kind words mean the world to us. Feel free to let us know if you need anything. -Patty"
Profile photo of Michael Herson

Michael Herson

July 17, 2024

5  out of  5
rating by Michael Herson
"When I had to buy motorcycle insurance, I got connected with Jarod, and I was not disappointed — communicates and explains everything clearly and always responds quickly to my calls and emails. Thank you Jarod, you were great!"
We responded:
"Thank you for sharing your experience, Michael! I'm glad to hear that Jarod helped you choose motorcycle insurance that suits your needs and made the process go smoothly! We'll make sure to pass along your appreciation to him. If you have any further questions or need assistance, don't hesitate to reach out. -Patty"
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Jeff R

July 1, 2024

5  out of  5
rating by Jeff R
"We would like to commend Jarod and his staff with the Patty Herbstman office of State Farm for their extensive support and logistical assistance prior to and throughout our relocation from out of state. We received help establishing renter's, auto and personal liability insurance, having all of our questions and concerns addressed quickly via phone and email correspondence. Communications are always pleasant."
We responded:
"Thank you so much, Jeff, for taking the time to share your experience with us! I'm thrilled to hear that our team (especially Jarod) was able to help you receive what you needed during your relocation. Making sure your transition was smooth was a top priority for us, so your praise truly means so much! If you have any further questions or need help with anything else, please don't hesitate to reach out to us. We appreciate your support and look forward to continuing to serve you! -Patty"
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Linda Stults

June 17, 2024

5  out of  5
rating by Linda Stults
"Patty is a gem. She contacted me when my auto/condo insurance was due through another company. I switched to State Farm saving $600 a year. Thank you for saving me money."
We responded:
"Thank you so much for your wonderful feedback, Linda! You're so welcome! I'm very glad you decided to make the switch to our State Farm office, and we've been happy to help you get coverage that works for your budget! Thank you so much for allowing us the opportunity to serve you! If you have any questions or need assistance, you're welcome to contact us. -Patty"
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kim addamo

June 12, 2024

5  out of  5
rating by kim addamo
"I switch my insurance to state farm Kelly who help me out is an amazing worker and care about her clients ty so much kelly"
We responded:
"Hi Kim! Thank you for choosing State Farm for your insurance needs! We're thrilled to hear that Kelly provided you with amazing assistance and demonstrated genuine care. We appreciate your kind words and the trust you've placed in us. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out! – Patty "