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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Savi

October 30, 2026

5  out of  5
rating by Mary Savi
"I started out my financial journey with confusion on how to save, invest for retirement, and build a down payment for my first home. A friend referred me to State Farm to assist with managing my finances where I met Jarod McGovern.
Exactly one year later, I have a several thousand dollars in my savings account, a GREAT head start on my brokerage account AND my retirement funds (roth IRA) at the age of 24. I have and continue to learn the value of saving and investing.
Although I still have student loans to pay off, I feel confident knowing that I am building a financially stable future for myself and family.
It is truly amazing how knowledgeable these people are and how considerate and patient they are when sitting down to explain all your options. I wish I had met them sooner, but I have come such a long way in such a short period of time. I couldn't be prouder of myself and the team that supports me at State Farm. Truly a life-changing experience!!! Reach out , it doesn’t hurt to ask."
We responded:
"Hi Mary! Thank you so much for the kind review - we are so glad that we were able to help you with your needs. Please feel free to reach out if there is anything that we can assist you with. Patty"
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Sal Milanese

October 23, 2026

5  out of  5
rating by Sal Milanese
"I recently switched back to State Farm, and I couldn't be happier with the experience! Stephen was incredibly helpful throughout the entire process, making the transition back to their agency smooth and easy. He took the time to explain everything, answer my questions, and make sure everything was handled properly. I really appreciate his professionalism, patience, and outstanding customer service.

I've also had nothing but great experiences with Jarod and Patty over the years. They have always been extremely responsive, knowledgeable, and willing to take the time to answer any questions with clear, detailed explanations. You never feel rushed or like you're just another customer.

There really is a huge difference between working directly with a local insurance agency and dealing with a large corporation where you're constantly speaking with someone different and having to explain your situation all over again. Having a dedicated team of people who know you, genuinely care, and are always available when you need them makes all the difference.

Stephen, Jarod, and Patty are a perfect example of what great customer service should look like. It's refreshing to work with people who take pride in what they do and truly value their customers. I'm very happy to be back with their agency and sincerely appreciate everything they do. Highly recommend this team to anyone looking for knowledgeable, dependable, and personalized service!"
We responded:
"Thank you so much for the 5 stars, Sal! We truly appreciate your feedback on our office and are always happy to help whenever you need us.  Welcome back!!! "
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Arielle Gray

October 19, 2026

5  out of  5
rating by Arielle Gray
"Stephen was an amazing help! He helped to ensure I got a great policy and went above and beyond to give GREAT customer service, he’s awesome! :) I had a terrific experience with him and State Farm overall"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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CHEZ SUPES

October 13, 2026

5  out of  5
rating by CHEZ SUPES
"Amanda was amazing and helpful in every way , she was very patient with my questions , and very kind . It was extremely easy to contact Amanda and she would respond right away , I would 100% recommend her and the Patty Herbstman office to someone looking for any type of insurance."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Keith Krejci

October 2, 2026

5  out of  5
rating by Keith Krejci
"Best company! Saved $$$
Amanda took the time out and came up with the best rate when I bundled auto and home insurance together. Great service!!!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Taylor Witt

October 1, 2026

5  out of  5
rating by Taylor Witt
"Jarod is the absolute best! Made a stressful time so much easier with such a smooth transition to new insurance! Thank you!!!"
We responded:
"Thank you so much for the 5 stars, Taylor! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Christina Estate

September 30, 2026

5  out of  5
rating by Christina Estate
"By far, The absolute best around! The entire staff are amazing, efficient, quick, knowledgeable and have all around Excellent customer service! 5 Stars!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Audrey Inman

September 23, 2026

5  out of  5
rating by Audrey Inman
"Patty was very helpful. She explained what we needed to do for our insurance. I’m quite pleased with her."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Owen Castro

September 22, 2026

5  out of  5
rating by Owen Castro
"Amanda got me a great rate and was very responsive and helpful!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review for Amanda and Patty Herbstman State Farm Insurance! We’d love to help anytime you need us down the road. "
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Jessica

September 3, 2026

5  out of  5
rating by Jessica
"Vincent was most helpful in helping me open a new auto insurance policy. He was able to answer all of my questions and his response to my initial inquiry was immediate."
We responded:
"Thanks so much for the amazing review, Jessica! We really appreciate your support here in Coram. Just reach out anytime if you need us - we’re here for you. "
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Makeup By Josseline Bonilla

August 31, 2026

5  out of  5
rating by Makeup By Josseline Bonilla
"I had a great experience starting my car insurance with State Farm. The process was easy and quick, and they clearly explained the different coverage options to help me choose the one that best fits my needs and budget. Yesenia was very friendly and professional. So far, I am very satisfied with the attention I received and would recommend State Farm to anyone looking for car insurance."
We responded:
"Thank you so much for the 5 stars, Josseline! We really appreciate your feedback on our office and Yesenia. If you ever need anything, feel free to reach out anytime. "
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Rosalia Alvarado

August 27, 2026

5  out of  5
rating by Rosalia Alvarado
"Amanda is really a nice person, she explains everything about my vehicles and home insurance"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Mohammad Ahmed

August 27, 2026

5  out of  5
rating by Mohammad Ahmed
"Mr. Vincent is very professional to calculate insurance price that others can't beat.
He is very active to return calls."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with Vincent and our insurance team here in Coram. "
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Matt Chhabra

August 24, 2026

5  out of  5
rating by Matt Chhabra
"Worked with Stephen to get my new car insured and he made it super seem-less. Would highly recommend"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Derek Kissane

August 18, 2026

5  out of  5
rating by Derek Kissane
"Jarod was fantastic! He was so easy work with and got things done quickly and efficiently. He also helped me to get the best rate possible, can’t recommend him enough!"
We responded:
"Thanks so much for the amazing review, Derek! We really appreciate your support here in Coram. Just reach out anytime if you need us - we’re here for you. "
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Debra Anich

August 17, 2026

5  out of  5
rating by Debra Anich
"Excellent. While I was unable to secure homeowners insurance, I did manage to switch my auto insurance to State Farm and reduce the cost by almost half."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Coram to know you had such a great experience with us. "
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Dolores Martinez

August 14, 2026

5  out of  5
rating by Dolores Martinez
"Jarod is a true professional, knowledgeable and so helpful. He made the process straightforward and easy to understand."
We responded:
"Thank you Dolores for the 5 star review. We are so glad Jarod was able to help you and that you had a good experience with us. We look forward to working with you."
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K

August 13, 2026

5  out of  5
rating by K
"Stephen was outstanding. He helped me with my homeowners insurance and my car insurance. Excellent follow up. Very knowledgeable. Thanks Stephen."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Kim J

August 12, 2026

5  out of  5
rating by Kim J
"My husband and I had a great experience going to this Office. Especially our agent Jarod . who went above and beyond to make sure all of our needs were met. Highly recommend this agency."
We responded:
"Thank you for the 5-star review of Jarod at Patty Herbstman’s team - we really appreciate your kind words! "
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Crystina Sorrenti

August 11, 2026

5  out of  5
rating by Crystina Sorrenti
"Amanda is genuinely the best. I just switched from GEICO because of their crazy high price increases. I’ve never had an easier experience when enrolling, they literally handled everything for me and got my price down almost $200 cheaper per month than I was paying at GEICO. The price I was quoted online went wayyyy down once Amanda and Patty worked on my policy. They were able to secure life insurance for my fiancé and I, as well as auto for both of our cars, and renters insurance. In doing so, they actually got my price down even more. All of that for less than I was paying for just the two cars at GEICO! I know it sounds too good to be true, but I can promise you that you will get better rates than any other insurer when you consult with these ladies for your policies."
We responded:
"We’re so happy to hear you had a great experience with Amanda and my office - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Brandon Solis

August 5, 2026

5  out of  5
rating by Brandon Solis
"Stephen was great in helping me with my condo insurance. He was highly responsive and made the entire process seamless."
We responded:
"We’re so happy to hear you had a great experience with Stephen and our office - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Thomas ODonnell

August 5, 2026

5  out of  5
rating by Thomas ODonnell
"Excellent service"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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meek2471

July 29, 2026

5  out of  5
rating by meek2471
"My name is Shamika, and I have been with Patty Herbstman- State Farm Insurance since 2017, and i would not switch up for the world. They are the most caring, Insurance company/agents that you will ever have the privilege of coming across. They go above and beyond for their clients, as that says a lot in this day and age. Agent's, such as, Vincent, who helped me with navigating and procuring my renters insurance. Explaining thoroughly as to what I would obtain when purchasing renters insurance. Vincent was clear and precise. I would recommend that others who are looking for insurance to look into Patty Herbstman- State Farm agency! You will not be disappointed!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Joe Legette

July 25, 2026

5  out of  5
rating by Joe Legette
"Amanda has great energy she is very nice and straight to the point and makes the process very easy, and bundled life and auto insurance in one"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with Amanda and our insurance team here in Coram. "
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Ken Cutler

July 8, 2026

5  out of  5
rating by Ken Cutler
"My usual insurance company kept increasing my premiums with no claims or explanations. I was frustrated until i reached out to State Farm. I’ve specifically dealt with the Herbstman agency and both Stephen and Patty have been helpful and totally with me since the start. Good people and good friends!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Patty Herbstman’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"