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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Herson

July 17, 2024

5  out of  5 rating by Michael Herson
"When I had to buy motorcycle insurance, I got connected with Jarod, and I was not disappointed — communicates and explains everything clearly and always responds quickly to my calls and emails. Thank you Jarod, you were great!"
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July 16, 2024

5  out of  5 rating by Karin
"I highly recommend this agency , specifically Jarod McGovern . He was very professional , answered all my questions and saved me a significant amount of money per year"
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Jeff R

July 1, 2024

5  out of  5 rating by Jeff R
"We would like to commend Jarod and his staff with the Patty Herbstman office of State Farm for their extensive support and logistical assistance prior to and throughout our relocation from out of state. We received help establishing renter's, auto and personal liability insurance, having all of our questions and concerns addressed quickly via phone and email correspondence. Communications are always pleasant."
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Linda Stults

June 17, 2024

5  out of  5 rating by Linda Stults
"Patty is a gem. She contacted me when my auto/condo insurance was due through another company. I switched to State Farm saving $600 a year. Thank you for saving me money."
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kim addamo

June 12, 2024

5  out of  5 rating by kim addamo
"I switch my insurance to state farm Kelly who help me out is an amazing worker and care about her clients ty so much kelly"
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Edmundo Alfaro

June 5, 2024

5  out of  5 rating by Edmundo Alfaro
"The Best insurance"
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Richard Parker

June 5, 2024

5  out of  5 rating by Richard Parker
"Ms. Herbstman is very professional. Thoroughly goes through policies and where savings can be achieved. I highly recommend her as an agent for State Farm."
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May 31, 2024

5  out of  5 rating by KATHY RAGUSA
"I’m a brand new customer to State Farm. My agent Jarod , was referred to me by a friend. He was extremely courteous, knowledgeable & quite helpful with my descision to switch insurance companies! Thank u! 😊"
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Joseph Lombardi

May 29, 2024

5  out of  5 rating by Joseph Lombardi
"Amazing helpful and helped me with all I needed"
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joseph goodrich

May 17, 2024

5  out of  5 rating by joseph goodrich
"Was looking for car insurance for awhile, contacted Kelly and Jarod and they had me insurance within one day and were a great help, highly reccommend!"
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Xman27_0 Moore

May 17, 2024

5  out of  5 rating by Xman27_0 Moore
"Jarod and Kelly were especially helpful in my situation getting motor vehicle insurance"
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Mino S.

May 10, 2024

5  out of  5 rating by Mino S.
"I was canceled by Geico unexpectedly. They claimed after reviewing my history I had 10 days to find another carrier. I was literally stuck! I tried several spots and honestly Jenny from StateFarm was one of my last calls. This agent is a freaking champ! She got me insurance, gave me by far the best rate and took care of everything. Thank you Jenny. Seriously."
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Mahmoud Elbayoumi

May 7, 2024

5  out of  5 rating by Mahmoud Elbayoumi
"It took a while to find the right insurance company for my business. I’ve spoken to Geico ,Allstate, etc, non have which helped me get what I actually needed and for the right price, until I got a call from Jarod from State Farm. Jarod helped me with absolutely everything. He’s been extremely patient, kind and useful. I would recommend jarod to everyone I know, especially my business partners."
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Paul Wickel

May 2, 2024

5  out of  5 rating by Paul Wickel
"Working w this firm for years they are Patty real Pros !! Jarod has proven he is an excellent representative with outstanding professionalism, knowledge and follow through. Being in the industry for 40 plus years provides me with a unique perspective. This agency nails it with caring and dedicated customer service. Congrats !!!"
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Saniyah Batson

April 23, 2024

5  out of  5 rating by Saniyah Batson
"I had a great experience getting my auto and life insurance. Shavonna and Jarod made it such an easy process for me."
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Heidi Acosta

April 9, 2024

5  out of  5 rating by Heidi Acosta
"They are amazing! So helpful."
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Craig H

April 8, 2024

5  out of  5 rating by Craig H
"I have had nothing but positive experiences with Kelly. She always makes the sometimes daunting process of dealing with insurance easy and simple. Thanks Kelly!"
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Tana Brown

April 8, 2024

5  out of  5 rating by Tana Brown
"Jenny from State Farm is the best example of know how to treat people and get the job done. I’m 67ys old and never have been treated with so much respect. The time spent with me on the phone was exhausting, but she hung in there as well as answered all my questions. She deserves to be recognized as employee of the year. I think her very much. We need more people like her. Don’t forget about her assistant. Thank her so much Tana Brown"
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Tae F

April 4, 2024

5  out of  5 rating by Tae F
"After deciding to finally switch insurance carriers after many years, Jarod made the process super smooth and easy. Jarod was very thorough, informative and responsive. I was able to obtain an amazing quote and will definitely recommend Jarod to any family or friend looking for insurance. Thank you, Jarod, for making the switch so smooth and seamless. You are great at what you do and you have earned a loyal customer!"
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Emily Burrage

April 2, 2024

5  out of  5 rating by Emily Burrage
"Jarod was so helpful and fast in getting my auto and death benefit insurance! Great service"
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Argenys Matute

April 1, 2024

5  out of  5 rating by Argenys Matute
"The best State Farm agent in NY. The only thing is that take a little bit long to reply the text msgs but i do understand is a busy place & When I call the workers they respond as if they are having a bad day but i don't care it happens to everyone 🙃 . Thank You for your service. Patty is the best."
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Gina Dickerson

March 22, 2024

5  out of  5 rating by Gina Dickerson
"You couldn't ask for a better insurance company. She is really good at What she does with her team."
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Link Art Permanent Jewelry

March 15, 2024

5  out of  5 rating by Link Art Permanent Jewelry
"Great experience. Jordan was very helpful. He made the whole application process, very easy and very understandable. thank you"
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Michael Andreassi

March 6, 2024

5  out of  5 rating by Michael Andreassi
"Working with Jarod and the State Farm team has been a seamless experience. Jarod is very professional and expeditious is helping us out with our insurance policies. Highly recommend Jarod and his team for all your insurance needs!"
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Jeff Steiner

March 6, 2024

5  out of  5 rating by Jeff Steiner
"Ms. Herbstman and her staff are all very professional, knowledgeable and experienced. Outstanding personal service in a conveniently located organized office. The only other thing you could ask for are good, competitive premiums. Oh yeah, I got those as well."